Shipping & Delivery

At Custom Pickleball Bands, all products are custom-made and shipped from the United States.

Processing Time

Orders are typically processed and shipped within 1–3 business days after purchase.

During holidays, sales, or periods of high order volume, processing times may be slightly extended.

Estimated Shipping Times

Standard Shipping

Estimated delivery time is typically 4–6 business days after shipment.

Expedited Shipping

Expedited shipping options may be available during checkout depending on destination and carrier availability.

Shipping Information

All orders are shipped from the USA.

Shipping rates are calculated at checkout based on the selected shipping method and delivery location.

Tracking information may be provided depending on the shipping option selected.

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances outside our control.

Incorrect Shipping Addresses

Customers are responsible for entering the correct shipping address during checkout.

If an incorrect address is entered, please contact us immediately. We cannot guarantee address changes after an order has been processed.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, damaged, or arrives with an issue, please contact us as soon as possible and we will do our best to assist and resolve the issue quickly.

Personalized Product Policy

Because our products are custom-made and personalized specifically for each customer, orders cannot always be canceled or modified once production has begun.

Please review all personalization details carefully before placing your order.

Returns & Exchanges

Due to the personalized nature of our products, we generally do not accept returns or exchanges unless:

• 
  The item arrives damaged
  
• 
  There is a manufacturing defect
  
• 
  An error was made on our end
  

If there is an issue with your order, please contact us within 7 days of delivery with photos and order details.

Contact Information

For questions regarding shipping, returns, or your order, please contact us:

Email: custompickleballbands@gmail.com

We typically respond within 24 business hours.

Return & Refund Policy

At Custom Pickleball Bands, customer satisfaction is important to us.

Because our products are personalized and custom-made specifically for each order, we generally do not accept returns or exchanges unless there is an issue with the product.

Eligible Refund or Replacement Situations

We may offer a replacement or refund if:

• 
  The wrong item was received
  
• 
  The item arrived damaged
  
• 
  There is a manufacturing defect
  
• 
  There was an error with the customization caused by us
  

Non-Refundable Situations

We cannot offer refunds or exchanges for:

• 
  Customer spelling errors entered during personalization
  
• 
  Incorrect shipping addresses entered by the customer
  
• 
  Normal shipping delays caused by carriers
  
• 
  Preference changes after production has started
  

Reporting an Issue

If there is an issue with your order, please contact us within 7 days of delivery.

Please include:

• 
  Your order number
  
• 
  A description of the issue
  
• 
  Photos if applicable
  

Contact Us

Email:

custompickleballbands@gmail.com

We are committed to making things right whenever possible and helping our customers have the best experience possible.

Contact Us

Questions about your order, shipping, customization, or products?

We’d love to help.

Customer Support

Email:

custompickleballbands@gmail.com

We typically respond within 24 business hours.

About Us

Custom Pickleball Bands creates personalized pickleball paddle bands and accessories for players across the United States.

Our mission is to help pickleball players personalize their gear, stand out on the court, and enjoy high-quality custom accessories made in the USA.

Thank you for supporting our small business.